Service Reviews

As part of our mission to be the best shed and cabin business in the country, we treasure the views of our customers. You have a really good insight into what we do well, and what we can improve, and we value your opinion.

It is customers like you who make our products so well received, and our service so highly rated. This is why we have over 220,000+ satisfied clients, many of whom come back again and again to order from us.

Select Month:
57 Reviews

Website & Communications

4.8

Customer Service & Support

4.8

Delivery

4.8

Assembly/Install

4.5
Ian Smith
Date: 15 June 2025
Service Rating Comments
Website & Communications
5
Easy to navigate
Customer Service & Support
5
Continually updated by email about what stage things were at.
Delivery
5
Excellent, driver dropped right by the entrance .
Assembly/Install
4
Very easy to assemble, took a bit of time to identify all the bits.
Kate Morton
Date: 14 June 2025
Service Rating Comments
Website & Communications
4
Customer Service & Support
3
Once I could speak to someone it was better. Phone just rang out for hours
Delivery
4
Kerbside only is difficult for elderly or disabled
Assembly/Install
4
Shelf brackets missing, instructions were good
Ian Balfour
Date: 13 June 2025
Service Rating Comments
Website & Communications
5
Customer Service & Support
5
Delivery
5
Assembly/Install
5
Richard Bithall
Date: 13 June 2025
Service Rating Comments
Website & Communications
4
Customer Service & Support
5
Delivery
5
Assembly/Install
5
Paul Clark
Date: 12 June 2025
Service Rating Comments
Website & Communications
5
Very easy to use website.
Customer Service & Support
3
Can't comment,never used it.
Delivery
5
Excellent delivery.
Assembly/Install
3
Assembly instructions need a good coat of looking at, Pictures missing,and not very clear assembly guide,Parts ,ie Window frame fitted upside down ,Screw holes missing.
Joe
Date: 12 June 2025
Service Rating Comments
Website & Communications
5
Customer Service & Support
5
Delivery
5
Assembly/Install
5
Kenneth McCallum
Date: 12 June 2025
Service Rating Comments
Website & Communications
5
5
Customer Service & Support
5
2
Delivery
5
4
Assembly/Install
5
2
Ken Simmonds
Date: 12 June 2025
Service Rating Comments
Website & Communications
4
Customer Service & Support
4
Delivery
5
Assembly/Install
4
Shirley Wardle
Date: 12 June 2025
Service Rating Comments
Website & Communications
5
Customer Service & Support
5
Delivery
5
Assembly/Install
5
Steve Warman
Date: 12 June 2025
Service Rating Comments
Website & Communications
4
Customer Service & Support
5
Delivery
5
Delivery driver was great
Assembly/Install
4
My only criticism would be the clout nails are too short. Other than that it was easy and straightforward and a strong build
Alan Ehrsam
Date: 11 June 2025
Service Rating Comments
Website & Communications
5
5. Very easy to navigate to place an order.
Customer Service & Support
5
5. Great service throughout. Excellent Customer services.
Delivery
4
4.
Assembly/Install
5
4. The wrong size of barge boards were included in the consignment. A phone call had this rectified very quickly with the correct size delivered by Courier.
Manoj Pattnaik
Date: 11 June 2025
Service Rating Comments
Website & Communications
5
Customer Service & Support
4
Delivery
4
Assembly/Install
5
Jeff Teggert
Date: 11 June 2025
Service Rating Comments
Website & Communications
5
Customer Service & Support
5
Delivery
5
Assembly/Install
5
David moran
Date: 11 June 2025
Service Rating Comments
Website & Communications
5
Excellent
Customer Service & Support
5
Excellent
Delivery
5
Excellent
Assembly/Install
5
Excellent
Allan Spalding
Date: 11 June 2025
Service Rating Comments
Website & Communications
4
Initially was getting pop ups over screens I was reading which was a bit inconvenient and a challenge to get used to.
Customer Service & Support
5
I was kept appraised of the delivery dates throughout. And on the occasion I had to phone I was answered promptly and to my satisfaction.
Delivery
5
Exceeded my expectations. Delivery driver helpful in every way.
Assembly/Install
5
Excellent, again exceeded my expections. A first class job done very quickly
David Wallace
Date: 10 June 2025
Service Rating Comments
Website & Communications
5
Customer Service & Support
5
Delivery
5
Assembly/Install
1
Another source assembled
Mark
Date: 10 June 2025
Service Rating Comments
Website & Communications
5
Customer Service & Support
5
Delivery
3
Assembly/Install
4
Wendy Mitchinson
Date: 10 June 2025
Service Rating Comments
Website & Communications
5
5
Customer Service & Support
5
5
Delivery
5
6
Assembly/Install
5
5
Robert Spring
Date: 10 June 2025
Service Rating Comments
Website & Communications
5
Customer Service & Support
5
Delivery
5
Assembly/Install
4
Wayne Worley
Date: 10 June 2025
Service Rating Comments
Website & Communications
4
Bright pictures and clearly marked prices
Customer Service & Support
5
Emails keep informed and delivery person friendly and put pergola kit in garden
Delivery
5
Good
Assembly/Install
5
Straight forward in few hours

Yet another reason why Tiger stands out!

Thousands of customers value the quality we deliver.

Check out their five star reviews, and the great ratings we have on Trustpilot, Reviews.io, Feefo and others.

Eric The Tiger

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Eric