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and an exhaustive list of other frequently asked questions, please visit our comprehensive help centre here.
Want to know the progress of an existing order?
During the manufacturing and delivery scheduling stage you can find out its status by logging into the track your order section of the website to see the current order progress.
For all sales, customer service, and technical enquiries you can email us at firstname.lastname@example.org or use the contact form.
Lines are normally open: Monday to Friday, 9am until 5pm. Please note that there are currently extended call waiting times as many of our agents are having to self-isolate or work at home. If at all possible, please email or use the Contact form here. Rest assured that we are working very hard to respond as quickly as possible, and we would ask for your understanding and tolerance as we do so in these exceptional times.