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and an exhaustive list of other frequently asked questions, please visit our comprehensive help centre here.
Want to know the progress of an existing order?
During the manufacturing and delivery scheduling stage you can find out its status by logging into the track your order section of the website to see the current order progress.
For all sales, customer service, and technical enquiries you can email us at firstname.lastname@example.org or use the contact form.
Lines are normally open: Monday to Friday, 9am until 5pm. If you are calling regarding an existing order, please be aware that we can only discuss the order with the person named on the account or a named person the account holder has given us permission to discuss the order with.