For our Express and Next Day service, please note this is available only on selected TigerFlex buildings marked as Next Day or Express, and is only available for weekday (Monday-Friday) orders placed before the advised threshold, usually 12pm. These will be sent via an express courier network, and you will receive an estimated two-hour delivery slot on the planned day of delivery. Please note that in some cases for operational reasons delivery in certain postcodes may not be feasible for the next working day: in such instances delivery will be made as soon as operationally possible thereafter which you will be advised on by the courier. When you are ordering an express or next day service, it is done on the understanding that there is no issue with access to your property to make a kerbside delivery using a large lorry. Any subsequent requirement to change the delivery date may incur a redelivery charge. This service is not currently available to Northern Ireland or non-mainland UK addresses.
For our “pick a day” delivery products you will receive an estimated two-hour delivery slot on the day of delivery. For all other delivery services you will be advised of the estimated delivery date when the Order is accepted.
For standard delivery products, when your product is ready, we will contact you to agree a date for delivery. Confirmation of the date and estimated AM/PM arrival timeslot will be made by email. Please be aware delivery is Kerbside only, please see delivery section (https://www.tigersheds.com/delivery/) for more information.
For Tiger building orders delivered to Northern Ireland, please note that "pick a day" products (and any standard delivery products available in Northern Ireland) will be delivered by a separate freight partner, who will contact you to arrange delivery to the property specified.
Some of our optional extras such as Eco Bases, EPDM roofing, Solar Lighting and others are delivered to you directly from the manufacturer, these will arrive by a different delivery method normally a short period before you receive your building. The supplier will inform you of the delivery dates.
We will keep you informed of any delay in completing your Order and take the necessary steps to fulfil the order as quickly as possible.
We do not consider the estimated delivery dates as part of the contract and are under no liability for any delay or failure to deliver unless the delay
- Is attributable to us
- Is considered unreasonable and no delivery date can be stated
- you have specifically made ‘time of the essence’ in writing.
If the delivery location is outside our standard free delivery zone or the product ordered is customised or bespoke, the delivery period may be longer.
Do not arrange any third party assembly or installation of your garden building for the same day as delivery. All components of your Tiger delivery should be checked before arranging installation or assembly.Delivery Address
Unless otherwise agreed in writing, the goods will be delivered to the address specified in the order. Orders placed using finance can only be delivered to the billing address.
We use a range of vehicles to deliver the different types of buildings we supply; in some cases, it may be necessary to use a smaller vehicle if access to your property is difficult for larger vehicles. In these circumstances there may be an additional delivery charge of £30 required.Making The Delivery
A person over 18 must be present to accept and sign for the delivery. The delivery can be made without anyone present if we receive written permission from you at least 3 working days before the delivery date. In exceptional circumstances signatures may not be necessary.
If our vehicle cannot reach your property, the goods may be left at the nearest safe and accessible point.Uncompleted Delivery
If a delivery cannot be completed because you or your representative were not present, access was restricted, or there was no suitable location in which to leave the goods, they will be returned to our warehouse, and you may be liable for all costs associated with a second delivery. The cost of this will be worked out by the delivery post code and vehicle required to do the delivery.Cancellation of Delivery Bookings
If you wish to cancel a confirmed delivery you must give us at least 5 working days’ notice. If you cancel within 5 working days, you may incur a failed delivery charge. The charge will be worked out on any costs incurred in producing the building up to the point of cancellation and any charges made by our third-party couriers for failed delivery bookings. Delivered Items
Once goods have been delivered, they become your responsibility. Please also view the delivery section (https://www.tigersheds.com/delivery/)
for more information.