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How do I know the order has been received and confirmed?

In addition to the on-screen order confirmation page, a confirmation email will be sent to you if you have provided a correct email address.

If you have ordered over the telephone, a sales team representative will confirm the order has been placed and the payment has been received. This representative will also issue you with your own unique order/reference number which you should record and keep safe for your own records and any future correspondence.

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