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Delivery

Delivery

tigersheds.com is a part of the Tigerbox group.

FREE delivery:
Where you see the ‘FREE’ delivery logo we will endeavour to deliver the item to you within the number of working days as marked on the logo for that individual product.
Whilst every effort will be made to meet this lead-time delivery dates cannot be guaranteed and can vary to be both later as well as earlier than this guide time. There will be no delivery charge for this service providing you are based within the stated free delivery postcode zone.

 

FAST delivery:
Where you see the ‘FAST’ delivery logo we will endeavour to deliver the item to you within the number of working days as marked on the logo for that individual product.
Whilst every effort will be made to meet this lead-time Tigerbox cannot be liable or responsible for any failure to perform, or delay in performance of any of our contracted obligations that is caused by events outside of our reasonable control (Force Majeure Event)
There will be a small delivery charge for this service.

 


Delivery
Tigerbox make every effort to deliver goods within the published estimated timescales; however, delays are occasionally inevitable due to unforeseen factors beyond our control and therefore delivery times are not guaranteed. Estimated delivery dates (given in working days) are not part of the contract between Tigerbox and the buyer, and Tigerbox shall be under no liability for any delay or failure to deliver the products within the estimated timescales. Unless otherwise agreed in writing by the purchaser and Tigerbox, the delivery of goods will take place at the address you have specified in the order. When the delivery arrives at the specified address someone must be present to accept it and the delivery must be signed for. Alternatively, an agreement can be made prior to delivery whereby written confirmation, in the form of an email or fax, stating permission is provided to drop the goods off at your given address without the requirement to have anyone present to sign for them. Providing that Tigerbox delivers the goods to the address you have specified in the order then the goods will be deemed to have been delivered and Tigerbox will not be liable to you for any subsequent claim of non-delivery. Tigerbox does not have to be satisfied that the person who accepts delivery at the given address is you (or authorised by you to accept delivery of the goods). Any liability of Tigerbox for non-delivery of the goods shall be limited to replacing the goods within a reasonable time or issuing a credit note at the pro rata contract rate against any invoice raised for such goods. The quantity or content of any consignment of goods or components of a good that are recorded by Tigerbox upon dispatch shall be conclusive evidence of the quantity or content received by you upon delivery unless you can provide conclusive evidence to the contrary.

If a delivery is made and nobody is there to sign for the product (unless a pre-agreement has been signed allowing Tigerbox to leave the product without a signature upon arrival), the product will be returned to base and be awaiting another suitable dispatch date. In these circumstances the purchaser will be held responsible for paying all additional delivery costs to have the item re transported. For some of Tigerbox’s products, such as log cabins and certain other large garden buildings, it is your responsibility to ensure someone is available to assist in the off loading of these goods upon arrival. This person must be fit and capable of lifting items of up to 25kg in weight as Tigerbox may only send one delivery driver and some components can weigh up to 50kg. In these circumstances if an attempted delivery is made and there is no-one present and capable to assist our driver the building/s will be returned to base and the purchaser will be liable for all costs associated with a second attempted delivery. Tigerbox cannot be held responsible for any damage or injury sustained due to incorrect unloading, usage or assembly of any of our products. For comprehensive instructions on how to assemble products safely and correctly please visit the help centre on this site.

Please note - If you order a garden shed or log cabin outside of our delivery zone, the lead time can be extended. Please contact us for further information.

 

Garden Sheds Delivery Information:

  • Delivery is kerbside only. You need an appropriate space as close to your kerbside as possible for our driver to deliver to.
  • Garden Sheds and most garden buildings are delivered on a vehicle up to the size of a 7.5 Tonne Flatbed, in single panels and unloaded by hand on arrival.
  • Movement of delivered goods beyond kerbside is the responsibility of the customer unless discussed as otherwise prior to delivery. In any case, movement of the panels beyond kerbside is at the driver's discretion and the driver will need to assess access on arrival in order to ensure that he can safely move the panels to any requested location beyond kerbside.
  • The driver will not carry panels through your property as he is not insured to do so.
  • If there is a problem with any component you have received or if something is missing, please email the office and confirm with photographs where applicable.

Log Cabin Delivery Information:

  • All log cabins are delivered kerbside only. We request that you leave a free space as close to the kerbside as possible for the driver to leave the building.
  • Log Cabins are delivered on an 18 Tonne Hiab so you will need to ensure that you have sufficient space.
  • Movement of delivered goods beyond kerbside is the responsibility of the customer unless discussed as otherwise prior to delivery.
  • If possible, please ensure there are no obstacles, such as your (or your neighbours’) vehicle, that could impede the unloading on the delivery day.
  • Please advise us beforehand if there any overhead obstacles such as overhang trees or telephone cables that could impede the unloading on the delivery day.
  • If there is a problem with any component you have received or if something is missing, please email the office and confirm with photographs where applicable.

Installation:

For full information regarding installation, please visit the installation page.

  • The delivery driver is not responsible for the installation of your building.
  • The pro-install team will contact you in advance of the installation of your garden building to arrange a suitable time and date for the fitting.
  • Installation is likely to be on a different day to the delivery.
  • The Installers have a guide of up to 10 working days following the delivery in which to complete the installation unless arranged otherwise.
  • It is essential that the installer is able to use a short and easily accessible route to take the building from where it has been placed during delivery to where it is required to be installed. This includes ensuring there are no obstacles such as narrow pathways or archways. If the access route from kerbside to base is particularly long or difficult to manoeuvre you may be required to move the building into position yourself before the installers arrive - please clarify this in advance with your installer if you are unsure to avoid the possibility of a re-visit charge having to be applied.
  • It is essential that a Firm and Level base be in place before installation can take place - failure to provide this, in the opinion of the professional installation team, will result in the installation being aborted with a re-visit charge being required to be paid by the customer should another appointment have to be made.
  • It is essential that the base whereby the installation is required to take place is clear and easily accessible with sufficient working space around all sides before the install team arrives.  Failure to provide a cleared base with reasonable working space will result in the installation being aborted with a re-visit charge being required to be paid by the customer should another appointment have to be made.
  • It is essential that you have fully checked the delivery of your garden building to ensure that all components, parts and fixings are present and correct before the install team arrives (informing us before-hand should there have been any shortages) to ensure that they have everything required for installation to take place.

 

Please see below details of individual product delivery zones and terms associated with our different brands:

Delivery Area A

Delivery Area A

All products are delivered directly to your address via our highly trained and competent logistics and transport department

General sheds and garden buildings: (kerbside delivery only)
Most garden buildings are delivered flat packed in single panels and unloaded on arrival. You will need to create an appropriate space close to your kerbside for our driver to deliver the building to.

Log cabins and larger garden buildings: (kerbside delivery only)
All log cabin and larger garden buildings are delivered kerbside only. Once you have been advised of a specific delivery date, please ensure that someone is available to assist in the off loading of the product. This person must be present at the time of delivery and capable of lifting items up to 25kg, we only send out one driver and some items are up to 50kg in weight. Most models will be delivered on a flat bed vehicle and need to be off-loaded piece by piece by yourself (or the person you have left to accept the delivery) and the driver. Consideration should be given to the size and weight of the building. If you have restricted access please let us know at the time of ordering. Tiger Cabin branded products are made from kiln dried timber and must be covered if they are to be stored outside prior to construction and treatment. This is to prevent moisture/rain from warping and rotting the timber and unless you plan to store the product inside, you will need tarpaulins or similar to provide cover for the wood.

All deliveries must be signed for unless confirmation is provided before delivery that the product can be left without a signature. Please see the terms & conditions section for more information.

FREE Postcode Areas INCLUDED within this delivery area:
AL St. Albans, B Birmingham, BA Bath, BB Blackburn, BD Bradford, BH Bournemouth, BL Bolton, BN Brighton, BR Bromley, BS Bristol, CA Carlisle, CB Cambridge, CF Cardiff, CH Chester, CM Chelmsford, CO Colchester, CR Croydon, CT Canterbury, CV Coventry, CW Crewe, DA Dartford, DE Derby, *DG Dumfries (DG1-8, 10-16), DH Durham, DL Darlington, DN Doncaster, DY Dudley, E London East, EC London East Central, EH Edinburgh, EN Enfield, *FK Falkirk (FK1-6), FY Blackpool, *G Glasgow (G1-5, 11-15, 20-23, 31-34, 40-46, 51-62, 64-82), GL Gloucester, GU Guilford, HA Harrow, HD Huddersfield, HG Harrogate, HP Hemel Hempstead, HR Hereford, HU Hull, HX Halifax, IG Ilford, IP Ipswich, KA Kilmarnock, KT Kingston upon Thames, L Liverpool, LA Lancaster, LD Llandrindod, LE Leicester, LL Llandudno, LN Lincoln, LS Leeds, LU Luton, M Manchester, ME Medway, MK Milton Keynes, ML Motherwell, N London North, NE Newcastle, NG Nottingham, NN Northampton, NP Newport, NR Norwich, NW London North West, OL Oldham, OX Oxford, *PA Paisley (PA1-19), PE Peterborough, *PO Portsmouth (mainland), PR Preston, RG Reading, RH Redhill, RM Romford, S Sheffield, SE London South East, SG Stevenage, SK Stockport, SL Slough, SM Sutton, SN Swindon, SO Southampton, SP Salisbury, SR Sunderland, SS Southend on Sea, ST Stoke on Trent, SW London South West, SY Shrewsbury, TA Taunton, TD Galashiels, TF Telford, TN Tonbridge, TS Cleveland, TW Twickenham, UB Southall, W London West, WA Warrington, WC London West Central, WD Watford, WF Wakefield, WN Wigan, WR Worcester, WS Walsall, WV Wolverhampton, YO York.

CHARGEABLE Postcode Areas INCLUDED within this area - CURRENTLY £30 DELIVERY (SHEDS)
*DG Dumfries (DG9), *DT Dorchester (DT9-11), *EX Exeter (EX1-16, 24), *FK Falkirk (FK7-13), *G Glasgow (G63, 83, 84), *KY Kirkaldy (KY3-4, 11-12), *PL Plymouth (PL1-9, 21), *TQ Torquay (TQ1-7, 9-12).

Postcode Areas EXCLUDED within this area:
AB Aberdeen, DD Dundee, *DT Dorchester (DT1-8), *EX Exeter (EX17-23, 31-39), *FK Falkirk (FK14-21), IV Inverness, KW Kirkwall, *KY Kirkaldy (KY1-2, 5-10, 13-16), *PA Paisley (PA20-78), PH Perth, *PL Plymouth (PL10-20, 22-35), *PO Isle Of Wight (offshore), SA Swansea, *TQ Torquay (TQ8, 13), TR Truro.

Brands applicable to this delivery area:

Tigercub Playhouses
Asgard
Tiger Elite
Store More
Elite  Greenhouses
Tigercare
Nison Greenhouses
Tiger Sheds

Delivery Area B

Delivery Area B

All smaller items and accessories will be delivered by an independent professional courier company.

All garden buildings with this delivery area will be delivered direct to your chosen address and unloaded by the driver. All deliveries must be signed for unless confirmation is provided before delivery that the product can be left without a signature. Please see the terms & conditions section for more information.

Postcode Areas INCLUDED within this delivery area:
AB Aberdeen, AL St. Albans, B Birmingham, BA Bath, BB Blackburn, BD Bradford, BH Bournemouth, BL Bolton, BN Brighton, BR Bromley, BS Bristol, CA Carlisle, CB Cambridge, CF Cardiff, CH Chester, CM Chelmsford, CO Colchester, CR Croydon, CT Canterbury, CV Coventry, CW Crewe, DA Dartford, DD Dundee, DE Derby, DG Dumfries, DH Durham, DL Darlington, DN Doncaster, DT Dorchester, DY Dudley, E London East, EC London East Central, EH Edinburgh, EN Enfield, EX Exeter, FK Falkirk, FY Blackpool, G Glasgow, GL Gloucester, GU Guilford, HA Harrow, HD Huddersfield, HG Harrogate, HP Hemel Hempstead, HR Hereford, HU Hull, HX Halifax, IG Ilford, IP Ipswich, IV Inverness, KA Kilmarnock, KT Kingston upon Thames, KW Kirkwall, KY Kirkaldy, L Liverpool, LA Lancaster, LD Llandrindod, LE Leicester, LL Llandudno, LN Lincoln, LS Leeds, LU Luton, M Manchester, ME Medway, MK Milton Keynes, ML Motherwell, N London North, NE Newcastle, NG Nottingham, NN Northampton, NP Newport, NR Norwich, NW London North West, OL Oldham, OX Oxford, PA Paisley, PE Peterborough, PH Perth, PL Plymouth, PO Portsmouth (mainland only), PR Preston, RG Reading, RH Redhill, RM Romford, S Sheffield, SA Swansea, SE London South East, SG Stevenage, SK Stockport, SL Slough, SM Sutton, SN Swindon, SO Southampton, SP Salisbury, SR Sunderland, SS Southend on Sea, ST Stoke on Trent, SW London South West, SY Shrewsbury, TA Taunton, TD Galashiels, TF Telford, TN Tonbridge, TQ Torquay, TR Truro, TS Cleveland, TW Twickenham, UB Southall, W London West, WA Warrington, WC London West Central, WD Watford, WF Wakefield, WN Wigan, WR Worcester, WS Walsall, WV Wolverhampton, YO York.

Postcode Areas EXCLUDED within this delivery area:
Areas excluded from this delivery area include Isle of Wight, Isle of Man and all other offshore locations not contained within the UK mainland.

Brands applicable to this delivery area:

Kasp
Gardman
Cuprinol
Ryobi
Tiger Tools
Grosfillex
Duramax
Lifetime

Delivery Area C

Delivery Area C

All products are delivered directly to your address via our highly trained and competent logistics and transport department

General sheds and garden buildings: (kerbside delivery only)
Most garden buildings are delivered flat packed in single panels and unloaded on arrival. You will need to create an appropriate space close to your kerbside for our driver to deliver the building to.

Log cabins and larger garden buildings: (kerbside delivery only)
All log cabin and larger garden buildings are delivered kerbside only. Once you have been advised of a specific delivery date, please ensure that someone is available to assist in the off loading of the product. This person must be present at the time of delivery and capable of lifting items up to 25kg, we only send out one driver and some items are up to 50kg in weight. Most models will be delivered on a flat bed vehicle and need to be off-loaded piece by piece by yourself (or the person you have left to accept the delivery) and the driver. Consideration should be given to the size and weight of the building. If you have restricted access please let us know at the time of ordering. Tiger Cabin branded products are made from kiln dried timber and must be covered if they are to be stored outside prior to construction and treatment. This is to prevent moisture/rain from warping and rotting the timber and unless you plan to store the product inside, you will need tarpaulins or similar to provide cover for the wood.

All deliveries must be signed for unless confirmation is provided before delivery that the product can be left without a signature. Please see the terms & conditions section for more information.

FREE Postcode Areas INCLUDED within this delivery area:
AL St. Albans, B Birmingham, BA Bath, BB Blackburn, BD Bradford, BH Bournemouth, BL Bolton, BN Brighton, BR Bromley, BS Bristol, CA Carlisle, CB Cambridge, CF Cardiff, CH Chester, CM Chelmsford, CO Colchester, CR Croydon, CT Canterbury, CV Coventry, CW Crewe, DA Dartford, DE Derby, *DG Dumfries (DG1-8, 10-16), DH Durham, DL Darlington, DN Doncaster, DY Dudley, E London East, EC London East Central, EH Edinburgh, EN Enfield, *FK Falkirk (FK1-6), FY Blackpool, *G Glasgow (G1-5, 11-15, 20-23, 31-34, 40-46, 51-62, 64-82), GL Gloucester, GU Guilford, HA Harrow, HD Huddersfield, HG Harrogate, HP Hemel Hempstead, HR Hereford, HU Hull, HX Halifax, IG Ilford, IP Ipswich, KA Kilmarnock, KT Kingston upon Thames, L Liverpool, LA Lancaster, LD Llandrindod, LE Leicester, LL Llandudno, LN Lincoln, LS Leeds, LU Luton, M Manchester, ME Medway, MK Milton Keynes, ML Motherwell, N London North, NE Newcastle, NG Nottingham, NN Northampton, NP Newport, NR Norwich, NW London North West, OL Oldham, OX Oxford, *PA Paisley (PA1-19), PE Peterborough, *PO Portsmouth (mainland), PR Preston, RG Reading, RH Redhill, RM Romford, S Sheffield, SE London South East, SG Stevenage, SK Stockport, SL Slough, SM Sutton, SN Swindon, SO Southampton, SP Salisbury, SR Sunderland, SS Southend on Sea, ST Stoke on Trent, SW London South West, SY Shrewsbury, TA Taunton, TD Galashiels, TF Telford, TN Tonbridge, TS Cleveland, TW Twickenham, UB Southall, W London West, WA Warrington, WC London West Central, WD Watford, WF Wakefield, WN Wigan, WR Worcester, WS Walsall, WV Wolverhampton, YO York.

CHARGEABLE Postcode Areas INCLUDED within this area - CURRENTLY £100 DELIVERY (CABINS)
*DG Dumfries (DG9), *DT Dorchester (DT9-11), *EX Exeter (EX1-16, 24), *FK Falkirk (FK7-13), *G Glasgow (G63, 83, 84), *KY Kirkaldy (KY3-4, 11-12), *SA Swansea (SA1-20, 31-40, 44-48, 72).

Postcode Areas EXCLUDED within this area:
AB Aberdeen, DD Dundee, *DT Dorchester (DT1-8), *EX Exeter (EX17-23, 31-39), *FK Falkirk (FK14-21), IV Inverness, KW Kirkwall, *KY Kirkaldy (KY1-2, 5-10, 13-16), *PA Paisley (PA20-78), PH Perth, PL Plymouth, *PO Isle Of Wight (offshore), *SA Swansea (SA41-43, 61-69, 70-71, 73), TQ Torquay, TR Truro.

Brands applicable to this delivery area:

Tiger Cabins
White Label

Delivery Area D

Delivery Area D

All products are delivered directly to your address via our highly trained and competent logistics and transport department

General sheds and garden buildings: (kerbside delivery only)
Most garden buildings are delivered flat packed in single panels and unloaded on arrival. You will need to create an appropriate space close to your kerbside for our driver to deliver the building to.

All deliveries must be signed for unless confirmation is provided before delivery that the product can be left without a signature. Please see theterms & conditions section for more information.

  • FREE Postcode Areas INCLUDED within this delivery area:
    AL, B, BA, BB, BD, BH, BL, BN, BR, BS, CA, CB, CF, CH, CM, CO, CR, CT, CV, CW, DA, DD, DE, DG, DH, DL, DN, DY, E, EC, EH, EN, EX, FK, FY, G, GL, GU, HA, HD, HG, HP, HR, HU, HX, IG, IP, KA, KT, KY, L, LA, LD, LE, LL, LN, LS, LU, M, ME, MK, ML, N, NE, NG, NN, NP, NR, NW, OL, OX, *PA (PA1-19), PE, *PO (mainland), PR, RG, RH, RM, S, SE, SG, SK, SL, SM, SN, SO, SP, SR, SS, ST, SW, SY, TA, TD, TF, TN, TS, TW, UB, W, WA, WC, WD, WF, WN, WR, WS, WV, YO.
  • Postcode Areas EXCLUDED within this area: AB, DT, IV, KW, *PA (PA20-78), PH, PL, *PO (offshore), SA, TQ, TR.

Brands applicable to this delivery area:

Flex Apex